hardware

The commercials for Ace hardware and Home Depot always feature like these clueless people wandering in who decide to build a room on their house or something and then these employees who are basically contractors and carpenters and plumbers who guide the customer through the process and help them out throughout the entire store.

If you go to these places though they are stocked with poorly paid teenagers who don't know shit and old people who try to avoid customers at all costs. There are these doorbell things you push for help and everyone in the store is pushing them so on the loudspeakers it's a continuous stream of electronic buzzing and "help needed in plumbing supplies" "help needed in carpets."

Then if you do corner an employee they look at you in fear and then say "let me get someone who knows about caulking, I'll be right back" then they disappear forever.

WTF. Go to a small hardware store with 2 guys working there instead, they are better.